The short version: Use Rival Clarity lawfully, protect your account, and check source evidence before acting on a finding. Marketing examples are fictional, signup links open the real application, and future features are labeled.
1. Using Rival Clarity
These Terms of Service govern your use of the Rival Clarity website, interactive demos, and application at app.rivalclarity.com (together, the "Service"), provided by Rival Clarity ("we," "us," or "our"). By accessing or using the Service, you agree to these terms. If you do not agree, do not use the Service.
You must be at least 18 and able to enter into a binding agreement. If you use the Service for a business, you confirm that you have authority to agree on its behalf.
2. The service and its demos
Rival Clarity helps users observe changes to supported public competitor pages and review evidence and possible implications. Coverage, checks, and available features depend on the pages, technical limits, and version of the Service.
Marketing examples include fictional companies, findings, and illustrative competitor prices. Signup links lead to the real application account-creation flow. Creating an account does not by itself start page monitoring or subscribe you to email. Features labeled as coming next are not yet available in the live app and are not promises of a delivery date.
3. Your account
Provide accurate account information, protect your sign-in credentials, and use only accounts and workspaces you are authorized to access. You are responsible for activity you authorize through your account. Contact us promptly if you believe your account has been compromised.
Our Privacy Policy explains how we handle account, workspace, monitoring, and technical information.
4. Acceptable use
Use the Service only for lawful business purposes. You must not:
- Violate applicable law, privacy rights, intellectual property rights, or obligations to third parties.
- Submit passwords, private access tokens, sensitive personal information, or URLs intended to expose private systems.
- Bypass authentication, access controls, collection restrictions, or usage limits.
- Introduce malicious code, disrupt the Service, overload infrastructure, or access another user's information without permission.
- Use the Service for harassment, fraud, unlawful surveillance, or misleading claims about competitors.
Request monitoring only for publicly accessible pages you may lawfully monitor. Public availability does not remove a third party's rights or give you permission to republish its content.
5. Content and ownership
We and our licensors retain rights to the Service's software, branding, design, and original materials. We grant you a limited, nonexclusive right to use the Service in accordance with these terms.
You retain rights you hold in information you submit and give us permission to host, process, and use it as needed to provide and maintain the Service. You are responsible for having the necessary rights to submit it. Third-party pages, trademarks, and source materials remain the property of their respective owners. References to competitors do not imply affiliation or endorsement.
6. Findings and AI-assisted analysis
Findings may be incomplete, delayed, outdated, or incorrect. A detected change or technology reference does not establish a competitor's intentions, actual usage, performance, revenue, or advertising spend.
AI-generated interpretations are possible explanations and suggestions, not verified facts or professional advice. Review the linked evidence and original source before making decisions. You remain responsible for decisions and actions based on the Service.
7. Pricing and payments
Prices and plans shown in marketing demos are illustrative. Billing is not currently connected, and demo interactions do not create a paid subscription. If we offer a paid service, its price, billing schedule, renewal, cancellation, and any refund terms will be disclosed before you agree to purchase. A separate written agreement or order may set additional terms for that purchase.
8. Availability and ending access
We may change, limit, suspend, or discontinue features or access, including for maintenance, security, abuse, or violations of these terms. We will provide notice when reasonably practical and as required by law. We do not guarantee uninterrupted availability, complete monitoring, or detection of every change.
You may stop using the Service at any time. Contact legal@rivalclarity.com for account-closure or data-deletion requests. Closing a browser or signing out does not delete stored application data; retention is described in our Privacy Policy.
9. Disclaimers and limitation of liability
To the extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not warrant the accuracy, completeness, or reliability of the Service or third-party content.
To the extent permitted by law, Rival Clarity will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, business opportunities, or data arising from use of the Service. Nothing in these terms excludes rights, warranties, or liability that applicable law does not allow to be excluded.
10. Changes and contact
We may revise these terms as the Service develops. Revised terms will be posted here with an updated date, and we will provide additional notice of material changes when required by law. Continued use after revised terms take effect constitutes acceptance, to the extent permitted by law. If a provision is unenforceable, the remaining provisions continue to apply.
Questions about these terms: legal@rivalclarity.com.
Related: Privacy Policy.