The short version: Signup links take you to the Rival Clarity application, where account forms are processed by our authentication provider. The application stores account and workspace information to provide competitor intelligence. We do not sell personal information or use it for targeted advertising.
1. What this covers
This policy describes how Rival Clarity ("we," "us," or "our") handles information through our marketing website, interactive demos, the application at app.rivalclarity.com, and communications with us. Third-party websites and services have their own privacy policies.
2. Information we handle
- Marketing website. The homepage uses fictional examples to illustrate the product. Its signup links open the real account-creation flow at app.rivalclarity.com; we do not collect email or competitor details through a separate marketing-site lead form.
- Application accounts. If you sign in to the separate application, our authentication provider handles the sign-in information you provide, such as your email address and profile details. We use an account identifier to associate you with your workspace.
- Workspace and monitoring data. We store competitor names, public page URLs, monitoring settings, saved findings, page observations, change evidence, company research, public social profiles and posts, search keyword samples, reviews, source ratings, and analysis associated with the service. Public pages may themselves contain personal information.
- Technical information. Our hosting and service providers may process IP addresses, browser and device information, request times, and diagnostic or security logs. GitHub Pages logs visitor IP addresses for security purposes. See GitHub's data-collection notice.
- Communications. If you email us, we receive your address, message, and any information you choose to include. Please do not send passwords, payment details, or other sensitive information.
3. How we use information
We use information to authenticate users, provide and maintain workspaces, collect and compare public competitor pages, generate findings and summaries, respond to requests, troubleshoot problems, prevent abuse, and meet legal obligations. Visiting the marketing website does not enroll you in email. Billing and weekly email delivery are not currently connected in the live application.
6. Retention and security
The marketing website does not collect separate lead-form entries. Application account, workspace, and monitoring records are retained to operate the service, maintain evidence, address support and security needs, and meet legal obligations. There is currently no fixed automatic deletion period for application records. Provider logs and backups may follow separate retention schedules.
We use safeguards such as encrypted connections and authenticated workspace access. No internet service or storage method can be guaranteed completely secure.
7. Your choices and requests
You can choose whether to create an account, manage available application settings, or contact us at legal@rivalclarity.com to ask about access, correction, deletion, or other privacy rights. Depending on where you live, applicable law may give you additional rights. We may need to verify your identity before handling a request, and legal or security requirements may limit what we can delete.
Account deletion is not currently a self-service feature. Contact us for help; signing out or closing a browser tab does not delete application records.
8. Children
Rival Clarity is intended for adult business users, not children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can investigate and address it.
9. Changes and contact
We may update this policy as the service changes. We will post the revised policy here, update the date above, and provide additional notice of material changes when required by law.
Privacy questions or requests: legal@rivalclarity.com.
Related: Terms of Service.